Frequently asked questions


The  following  details would be considered the essential requirements for best results when installing, and using Serene Steam.

Your hot water heater setting

Set your water heater to at least 135-140 degrees Fahrenheit for best results.

Your shower water pressure

Standard household pressure should be between 50 and 80 PSI. If your water pressure is below 30 PSI there is an issue that should be addresed. 

Your shower enclosure

Any steam shower enclosure is required to be steam ready, which means your shower enclosure should be sealed and adapted correctly for steam use. Any qualified plumber or contractor should know the basic steps ensuring a steam ready enclosure.

May we also recommend

Not mandatory. However, it is recommended to use a water softener in your home to generally prolong, and protect your water fittings and appliances. Soft water is also known to have general benefits for your skin, hair etc.

Please scroll through the questions & answers

How big is the actual unit?

There are several different models which range from approximately 28 inches in height by 5 inches wide, to 40 inches in height. It is designed to be inserted upright in your shower wall for a flush finish. The primary feature of all models is steam infused with Essential Oils.

I have seen several shower products on the market that have a similar appearance to Serene Steam. Why are they less expensive and how do they differ?

This is a great question. The products that appear similar are not steam producing systems. Serene Steam is a unique, and Patent Pending system which has it’s primary feature of producing a steam shower. All the other general features that we have incorporated may have similar functionality to others, but the steam feature is unique, manufactured in the United States and cannot be seen or used on any other known system available. Together with the steam feature and all other functions, the end result is a high end, luxurious shower system that is only available from Serene Steam, and Authorized dealer.

What size shower will work with Serene Steam?


Serene Steam does not require that you have a specific size shower, nor do you need to choose a model based on your shower size. Serene Steam has been tested to function in all standard shower enclosures ranging from the very smallest to a 3 by 4 foot shower enclosure (which is considered really large). In our video demonstrated on this web site we have used a shower enclosure which is 180 cubic feet. Based on the technology we use, any other size smaller than, and including our demonstration is considered perfect for use, and should steam up the entire environment with ease. If you have an irregular, or non-typical shower enclosure that exceeds 180 cubic feet, please contact us and we can discuss building you a custom unit.


Which model should I choose?

We offer several, beautiful Stainless Steel models, depending on your choice, some models are complete shower systems even replacing your hot and cold mixing valve, and others offer many other features conducive to a steam spa. Please see Models which will guide you in the right direction.  All models are available in either a Brushed Satin finish or a Polished Mirror - like finish.

Do I need anything else for it to work?

Serene Steam arrives with everything that it needs to operate. Depending on the installation preference that you have chosen there may be some basic, off the shelf plumbing parts required depending on your enclosure, such as extra hose for drainage. (All known installation options are supplied with all parts except for unknown custom requirements).

Does the product need any generators or additional components?

No, other than basic plumbing parts, Serene Steam is a self contained system that does not require any generators nor electrical at all.

I saw a product that simply sprays hot water from misting nozzles that claims to produce steam, is this one of those products?

Absolutely not, Serene Steam produces an impressive steam environment that is emitted into your shower enclosure from the steam outlet flow of the system. Please see the video demo’s in the Models section which demonstrates this. 

How can it not need electricity?

Serene Steam has been in development for many years to bring to market a product that uses pure physics and a combination of water events and sequences to produce the steam flow. There is absolutely no electrical required at all.

Is it easy to install?

Serene Steam should be really easy to install by any qualified plumber, especially when compared with all other known steam shower systems, there is no major reconstruction to install. Because the system is required to be connected to a water line, it is always required that the system be installed by a qualified plumber or contractor within the codes of your region. The best way to describe the installation would be comparing it to installing a wall “Niche” and connect to a water line with your option of drainage. (Complete installation instructions come with every unit).

Where does the excess water when using the steam feature drain to?

The Serene Steam system is required to drain any run-off, or excess water as do most known steam systems. 

It is mandatory to drain into an existing drain which should be easily accessible when remodeling your shower, or during new construction.  This process is detailed in the installation guide.

How do I know if it will work in my shower?

There should be no doubt that the system will not work in your shower enclosure, it has been designed to connect to any standard water line that should already exist in your shower wall. Other than choosing the correct drainage option, Serene Steam should work in all known shower enclosures when installed correctly.

Who should install and service the Serene Steam?

The system must be installed by a qualified plumber or contractor because a water line is required. The water line required typically comes from tapping into an existing line behind your shower wall, however, some shower configurations may require a different water supply to the unit. (Your contractor will solve this very simply). Always have Serene Steam installed by a qualified plumber/ contractor / person regardless how easy the install instructions appear to you.

How steam-tight does the shower enclosure need to be?

As with any steam room or shower, it is necessary for your enclosure to be steam ready.The shower enclosure must be enclosed with a fully gasketed door to contain the steam and heat. Most shower door manufacturers offer fully gasketed doors for steam shower use. The steam enclosure must be watertight from wall to ceiling. Avoid the use of untreated and exposed materials which are susceptible to decay or corrosion. Materials such as marble, glass block, fiberglass, acrylic and other heat-resistant, non-porous materials for steam showers are most common. Most contractors will be able to assist you in making your enclosure steam ready.

Can I use the steam and shower feature at the same time?

No. Serene Steam is designed to use either the steam feature, or your regular shower feature independently. The typical use of a steam shower is to enjoy approximately 12 minutes of steam and Aromatherapy use, followed by a shower rinse off. Once you have completed your steam use, simply switch it off and then switch on your regular shower.

What kind of ceiling should I provide?

The standard ceiling height is approximately 7 feet. It is recommended that the ceiling height not exceed 8 feet. You also may consider your ceiling to be sloped preventing condensation from dripping on the occupants while the system is in use. Even though the Serene Steam system does not require major construction as with all other known systems, it may be helpful to get “Steam room construction information” which is available from the Tile Council of America, Inc. at (864) 646-8453 or

What about seating inside my steam shower?

It is a further luxury to enjoy a steam shower while seated, either already built into your shower, or alternatively, you can purchase a shower seat from a suitable retailer as seen here. Shower Seat. Using a seat is always recommended.

There are also various options available on the market for a more elaborate shower seat that can be fixed to a wall and lowered when in use.

Are there any parts of the equipment that become hot during operation?

The Serene Steam system itself should not become hot at all during operation, perhaps warm to the touch in some areas. The steam vent itself produces a hot air flow, so like any other heat producing product on the market if you touch directly on, or inside the vent it will feel hot, of course this is highly forbidden as one wouldn't put their hand in a heated pot while cooking. (A similar analogy).

How does the steam system flush itself or keep the inside steam module clean?

This is a great question that we get asked all the time because with all other known steam systems on the market this is considered a common question. Well, with Serene Steam there is no need, nor any function required to flush the system. In actual fact, it flushes itself every time you use the steam function due to the technology we use. (Proprietary).

Can I run my shower water and the steam system simultaneously?

No, it is not recommended to run your shower head independently from the steam system (if you have this model), this means that you should run refreshing water from the shower head after you have used the steam feature.

What is the water consumption?

Water restrictions vary in certain parts of the United States. The current known recommendation is that all new shower heads should allow only 2.5 gallons per minute water flow. This is considered a low flow shower head. The Serene Steam system uses approximately 1.3 gallons per minute when in full use. This means that the Serene Steam system uses almost half of a low flow shower head that you would use when taking a regular shower. This is the water flow that has been calculated for using the steam feature.

What is the recommended time period that I should stay in a steam room?

Usually 10-12 minutes is recommended. This should be the adequate time to enjoy the heat and steam. Typically after this time period you should feel very relaxed and refreshed. Steam showers produce a high heat environment and it is recommended that you always consult your physician before using any steam, or sauna product on the market to be sure you do not have any issues that may prevent you from a high heat environment.

Are there any plumbing tips you can give me?

All plumbing should be performed by a qualified plumber or contractor, and in accordance with applicable National and local building, and plumbing codes. With that said, there are no tips than can be given as your plumber or contractor should know exactly how to install Serene Steam without any confusion.

Even though it should not be difficult at all, the most effort probably required during the installation should be considered the drain connection.

Spa Edition Model Faq's Only*

PLEASE NOTE: From here, all Faq's are related primarily to the Spa Edition only

Does it really work without electricity?

Yes, Serene Steam has developed a unique, Patented system which does not require any generator, nor electricity whatsoever. The system is powered by your existing hot water heater and a basic water line is accessed from the water line which already exists in your shower wall.

Is it easy to install?

It should be really easy to install the Spa Edition for any qualified plumber or contractor. Detailed installation instructions are available for download. 

How is it installed into an existing shower enclosure (retrofitting)?

Serene Steam Spa Edition only requires a hot water line, but it must be placed in the correct position to connect to the system correctly, so therefore, a decision can be made between you and your plumber or contractor to establish the best way to add a hot water line in the correct position so that the steam system has the correct access to it. One example would be removing the appropriate tile on the shower wall to gain access for the additional water line, or re-tile your shower wall is another option. Please note that every shower enclosure may have a different structure based on your circumstances, and so it is really your decision how to best access a new water line. Of course in a remodel, or new construction, adding the extra water line should be very simple.

What are the physical dimensions?

The Spa Edition Acacia floor is cut to the dimensions of your exact shower floor size upon ordering. The main Serene Steam system measures 33 inches tall by 5 inches wide with a depth of 2 ¾ inches.

What materials are the system constructed with?

Every Serene Steam system is constructed with 16 gauge, marine grade stainless steel. The Acacia Spa floor is an outdoor grade suitable for all conditions, heat and water.

How is the Spa floor attached?

The Teak floor sits on top of your existing (completed) tiled shower floor, and is delivered to you with a wall to wall measurement. There are no extra hardware requirements to install the floor. It will simply rest on top of your existing floor and will also adjust itself to the contour of your shower floor. 

Why do I need the Spa floor?

The Spa Edition functions with the main steam system and Acacia floor as one unit hand in hand, and can only be used together. The reason is because there is a slight water run-off created by the system when the steam is being used. This run-off is not under pressure and is designed to run underneath the spa floor and directly down your existing shower floor drain so that it is not visible, nor able to come in contact with your body as it will be hot. Therefore, when the steam is in use, there should be no visible signs of running water in your shower enclosure, only steam. Once the system is installed, this will occur automatically.

Can I order a different material floor such as a plastic composite?

Acacia is a luxurious, and elegant material used in a wide variety of upscale applications. However, we do offer a plastic type composite which will serve the same function as the Teak floor, only it will be a different material. Please contact us for any custom flooring ideas.

Is the entire steam system and floor included in the purchase price?

Yes, the main steam system and floor is all included with the purchase price.

Can I clean under the Spa floor?

Yes, it is easy to lift the floor and clean when desired. The Teak floor is actually delivered in 12 inch tiles which snap into one another, so they may be easily removed and re-placed back into position.

How much extra height will the Spa floor add to my shower floor?

Approximately ¾ of an inch.

Can I remove the entire system if so desired?

Yes, it is relatively simple to remove the entire system and restore your shower enclosure back to its original condition. Once removed, the additional water line which was created will still be visible and it would be up to your plumber or contractor to remove it, and block the water flow correctly, as well as conceal any hole which may be visible on your shower wall by doing so. 

What is that small shelf above the main system?

This is a small shelf made from the same Acacia material as your floor which is designed to hold an amount of Essential oils and Aromatherapy so that you can enjoy the benefits of steam and Aromatherapy with having a comfortable place to store them, with easy access while in use.

Can I use any Essential oils with the system?

Yes, you may use your own Essential Oils with the Spa Edition.